Terms and Conditions
This website is operated by Three Legged Cross Garden Centre Ltd., a family owned and run business on the Dorset / Hampshire border, England, UK.
Our contact and trading details are as follows.
Three Legged Cross Garden Centre
Email : firstname.lastname@example.org
All transactions with Three Legged Cross Garden Centre Ltd. are subject to the following general terms and conditions.
The following terms and conditions do not affect your statutory rights as a consumer.
Ordering from this web site is restricted to UK Residents Only.
All items are subject to availability.
All prices on this website are in Pounds Sterling (GBP, £) and include VAT at the current standard rate.
Ordering and Payment
Our preferred method of trading is for you to complete our order form with your Name, Order Details, Telephone Number (land lines only) and Delivery Address, and we will ring you back to confirm the order details and arrange for payment.
We accept Visa, Mastercard, Solo and Switch. FOR YOUR OWN SECURITY, DO NOT SEND CREDIT/DEBIT CARD INFORMATION VIA EMAIL. Alternatively, you may pay by cheque, though this will entail waiting for clearance prior to any order being undertaken.
If paying by cheque, please make payable to 'Three Legged Cross Garden Centre Ltd.'.
You may, however, ring us with your order on 01202 827403 or 01202 822203. If you choose to ring your order through, we ask that you be patient during busy times.
Opening times :
0900 - 1700 Mon - Sat
1000 - 1600 Sun
Main details required will be : Name of Cardholder, Full Address of Cardholder (statement address), Full Delivery Address (if different), Telephone Number of Cardholder (not cellphone), Card Details, Items Required.
If payment has been made by credit or debit card, delivery will be to the cardholders address only. Delivery to an alternate address will require payment clearance prior to despatch.
Payment Terms are :
- Malvern Range Buildings - 'deposit down', with payment of balance to MPB Garden
Buildings as per written instructions received from them (normally paid direct to the installers on
the day of the delivery).
- Storemore Steel / Vinyl Buildings - payment in full at the time of the order.
- Dino Cars - payment in full at the time of the order.
- Action Tramps + Play Systems - payment in full at the time of the order.
In all cases, once an order has been agreed you will be posted a copy of your order as confirmation. This confirmation will also include details of your cancellation rights, our returns policy and may include any guarantee information. Any receipts will be despatched to you at the same time. Please retain all your documents.
Carriage Charges / Delivery Times
- Malvern Range Buildings - throughout mainland England, Wales and Scotland up to the
Caledonian Canal. Carriage charges for the Malvern Range are already included in the
- Storemore Steel / Vinyl Buildings - Delivery will be made to you direct from
Storemore. Carriage charges for
delivery within mainland England, Wales and within the Glasgow and Edinburgh post code regions are
already included in the price. Optional Kits and accessories are only available if shipped with a
shed or storage box. Deliveries to Scotland outside of the Glasgow and Edinburgh post codes regions
are shipped by separate carrier at additional cost (please enquire).
- Dino Cars - direct from the distribution warehouse. Carriage charges for Dino Go Carts and Trailers are already included in the price.
Optional extras and accessories are only available if shipped with a Go Cart or Trailer.
- Action Trampolines + Play Systems - All prices are inclusive of weekday delivery to the UK mainland (IOW included) address of your choice. Due to the size and length of some components it is essential that there be someone at the delivery address to assist the driver in unloading. If this is not possible, we can offer a Saturday delivery at additional cost.
You should inspect the goods when you receive them for damage or defects. If the package / container shows signs of damage when delivered, please always sign the delivery not 'Package Damaged'. This will greatly assist us should there be any damage to the package contents. If you find defects or damage, you must tell us within 7 days and we will arrange for their return to us or the manufacturer at no cost to you. If the goods returned under this clause are found to be undamaged and in full working order, these will be returned to you and an administration charge of 10% of the price of the goods along with the cost of carriage will be charged to you.
Back Orders / DelaysIf your item is not in stock or we or our suppliers are experiencing problems that may delay your order, you will be contacted and given the opportunity to place the item on back order, or you may cancel if you prefer not to wait.
Storemore Garden Buildings, Dino Cars and Action Tramps - The consumer has the right to cancel their order within 7 working days, starting from the day after the order was received, without giving a reason, and on the condition that the goods are returned in original packaging and in a new and re-saleable condition. You will however be responsible for the return of the goods and any carriage costs incurred. Should you wish to cancel your order within this period, you must provide notice to us in writing (either by post, email or fax). We will issue you with a refund (less any return carriage cost where applicable) within 30 days of cancellation.
Midland Portable Buildings - We at Three Legged Cross Garden Centre Ltd act as agents for the sale of garden buildings from Midland Portable Buildings. These buildings are factory constructed only to customer order and/or specification. The consumer may cancel their order in writing within 7 working days, starting from the day after the order was placed. Any cancellation after this period may result in a compensatory fee payable to, and at the full discretion of Midland Portable Buildings. You will however receive a full refund of any deposit made to Three Legged Cross Garden Centre Ltd.
We endeavour to respond fairly to complaints within 5 working days, keeping you fully informed about progress. And we always welcome feedback concerning our products and services. Should you have a complaint, please ring us on (01202) 822203 or 827403, or email us at email@example.com.
CopyrightAll content included on this site, such as text, graphics, logos, button icons and images, is the property of Three Legged Cross Garden Centre Ltd. or its content suppliers and protected by United Kingdom and international copyright laws. The compilation of all content on this site is the exclusive property of Three Legged Cross Garden Centre Ltd. and protected by United Kingdom and international copyright laws.
Three Legged Cross Garden Centre Ltd. respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please email us.